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How to Run an MTR Test for Network Diagnostics
How to Run an MTR Test for Network Diagnostics

An MTR test helps identify network issues like latency or packet loss.

Updated over 2 weeks ago

An MTR (My Traceroute) test helps diagnose network issues by tracking the route data takes from your device to a destination, pinpointing delays or packet loss. This tool combines ping and traceroute, providing a more detailed view of network performance. By running an MTR test and sharing the results, you allow us to better understand and resolve any connectivity issues affecting your service.

We suggest these endpoints when running the tests (google 8.8.8.8 or cloudflare 1.1.1.1).

Follow these steps to perform an MTR test and share the results with us for investigation.

For Windows:

  1. Download WinMTR from a trusted source and unzip the file.

  2. Open WinMTR and enter the domain (e.g., example.com).

  3. Click Start and let it run for 10–15 minutes.

  4. Click Stop and Export Text to save results.

For MacOS:

  1. Install Homebrew, then run brew install mtr in the Terminal.

  2. Use sudo mtr [domain] and let it run.

  3. Copy and share the text.

For Linux:

  1. Install MTR using the command:

    • yum install mtr (RHEL) or apt-get install mtr (Debian).

  2. Run mtr [domain] -c 1000 -r and copy the output.

Please send us the results as a text file or screenshot to assist further!

For full details, visit ChemiCloud's MTR guide.

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