There are a few main reasons why you might be charged an Abortive Visit Charge (AVC). These include:
Requesting to reschedule the appointment less than one working day before the installation is due to take place
Not being available on the day of the appointment and you haven't notified us
Refusing the engineer access or permission to complete the work on the day of the appointment
Abortive Visit Charges are charged as standard at £114.87.