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Why have I been charged an Abortive Visit Charge?
Why have I been charged an Abortive Visit Charge?
Updated over 8 months ago

There are a few main reasons why you might be charged an Abortive Visit Charge (AVC). These include:

  • Requesting to reschedule the appointment less than one working day before the installation is due to take place

  • Not being available on the day of the appointment and you haven't notified us

  • Refusing the engineer access or permission to complete the work on the day of the appointment

Abortive Visit Charges are charged as standard at £114.87.

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