A MAC address is a unique identifier assigned to every devices network adapters that allows our Network Operations Team to undertake advanced diagnostics.
Mac OS X:
Hold the Option (Alt) key on your keyboard.
Click the WiFi icon at the top right hand side of your screen
A popup window will display that has your MAC address listed.
Android:
Go to Settings > About [device] > Status.
You’ll find the MAC address under the WiFi MAC address.
iPhone:
iPhones have a Private MAC address feature so have two separate MAC addresses, a generic system MAC address and a MAC address specific to the wireless network you are connected to. If we have not specified which one we need please provide both.
Finding the system MAC address:
Open Settings > General > About.
Scroll down. Your MAC address is listed in the Wi-Fi Address field.
Finding the wireless network specific MAC address:
Open the Settings app.
Tap on Wi-Fi.
Tap the info button (i) next to the Pine Media wireless network you’re connected to.
Here you can see the Private Address field. This is your device’s private MAC address for this specific network.
Windows:
Open Settings by pressing Windows+i on your keyboard.
Navigate to Network & Internet.
Click on Ethernet or Wi-Fi depending on your network connection.
Under the Properties section, confirm the physical address (MAC) of the device.